Introduction

VitaMan respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website.

This website is operated by VitaMan, located at Kärtner Strasse 15, 1010 Vienna, Austria.

Information We Collect

Information You Provide

When you use our contact form, we collect:

  • Name
  • Email address
  • Message content

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries submitted through the contact form
  • To improve our website and user experience
  • To analyze website usage and trends
  • To maintain website security and prevent fraud
  • To comply with legal obligations

We do not use your information for marketing purposes, and we do not sell or rent your personal data to third parties.

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you provide information through our contact form or accept cookies
  • Legitimate Interests: To operate and improve our website, analyze usage, and maintain security
  • Legal Obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form submissions: Retained for up to 2 years or until the inquiry is resolved
  • Website analytics data: Retained for up to 26 months
  • Cookie data: As specified in our Cookie Policy

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may share data with trusted service providers who assist in operating our website, subject to confidentiality agreements
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

VitaMan
Kärtner Strasse 15
1010 Vienna, Austria
Email: [email protected]
Phone: +43 699 82 47 165